Search Tips - KEYWORD Search Engine
Check for spelling
Make sure your search terms are spelled correctly.
Narrowing your search results
Use the ‘Divisions’ criteria to narrow your search. The Division search
criteria defaults to search all of the web sites in DENR. However, you can also
select a specific Division to search in. Most of the Division names are pretty
self-explanatory; however, please note that if you select Administrative
Divisions, this includes everything on the DENR home page and Divisions such as
Budget, Human Resources and Public Affairs.
To see a complete list of the Administrative Divisions, go to
http://www.enr.state.nc.us/html/contact_denr.html
Use multiple words
Using multiple words will return more refined results than a single
word. For example, typing "sewage treatment permit application" will return
more relevant results than typing just "permit".
Use quotation marks
Use quotation marks to find words that must appear adjacent to each
other, for example, "shellfish sanitation". Otherwise, the search results will
include the word shellfish and the word sanitation, but not necessarily in that
order. The words may appear anywhere, and in any order, within the document.
Use of AND or OR Operators
By default, multiple keywords will use the AND operator, which will
require all words to be present in a document. If the reverse is desired, place
OR between each word. Parenthesis may also be used to clarify the order of
expression evaluation.
Use wildcards
Wildcard searches can expand the number of matches for a particular
request. The * character is used as the wildcard character. For instance,
searching for wh* will find the words what, why, when, whether, and any other
word that starts with wh. Wildcards are only permitted as the last character of
a word string.
Further Help
If you still cannot find what you need, you may contact the
Customer Service Center at 877.623.6748 or www.envhelp.org.
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